Pawn Fact Sheet

Brand Names: Cash America Pawn, SuperPawn, Cashland and Cash America Casa De Empeño

Cash America stores offer none recourse loans, commonly referred to as pawn loans, to individuals nationwide. The company is the largest pawnshop chain in the world and differentiates itself from competitors by offering world class customer service benefits, such as a 30 day satisfaction guarantee on all sold items and a layaway program.

For more than 25 years, Cash America has provided financial solutions that help ordinary people meet their needs and pursue their dreams. Cash America works closely with law enforcement to help ensure the safety of customers and their property, including implementing several safety programs throughout the company.

Typical Pawn Customer
  • A typical pawn customer is 25-44 years old
  • Approximately 84 percent of pawn customers are employed
  • A pawn customer’s median household income is approximately $29,000
  • Approximately 33 percent of pawn customers are homeowners
  • On average, 8 out of 10 pawn customers return for his or her item(s)
Pawn Locations1
  • Cash America operates pawnshops in 23 states in the United States: AK, AL, AZ, CA, CO, FL, GA, IL, IN, KY, LA, MO, NC, NV, OH, OK, SC, TN, TX, UT and WA
  • Additionally, Cash America operates pawnshops under the Cash America Casa De Empeño brand in Mexico
Pawn Facts
  • Pawn transactions are small dollar, short term loans with no hidden charges
  • More than 25 million Americans use pawn services annually
  • An average pawn loan is $127
  • Collateralized loans are based on the preowned value of the item
  • Pawn loans are made on items of value, such as jewelry, musical instruments, televisions, electronics, tools and household items
  • Pawn loans typically have a  30 day loan term with a grace period depending on state law
  • No credit check is required for pawn loans
  • Cash America offers extensions/renewals where permitted by state law
  • Cash America tests all jewelry for authentication, including diamond or gem quality and metal content
How a Pawn Loan Works
  • The customer brings an item to Cash America for a short term loan
  • Cash America determines the loan amount through the company’s database for lending, buying and selling merchandise, coworkers experience and other Internet research efforts
  • The customer receives a loan based on the value of the item
  • The customer returns to repay loan plus related fees and redeems the item
  • If the customer does not return, Cash America sells the item with no credit consequence to the borrower
    1As of May 2012

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